Security, HIPAA and legal
Security settings, HIPAA and the BAA, legal agreements, and the activity log.
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Legal agreements and documents
Accept Fluent's agreements when you first sign in, sign the BAA if you handle patient health information, and download signed copies later.
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Security overview
How Fluent protects your account and your agency's data, what you can set yourself, and where to send security questions.
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HIPAA and the BAA
How the Business Associate Agreement (BAA) decides whether Fluent stores patient details, and the safeguards every workspace has.
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Activity Log and history
Find out who created or changed an appointment or voucher, and when, in the Activity Log and in an appointment's View History.
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Data retention
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Requesting data deletion
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Security settings
Limit invites to your company's email domains and check the two-factor requirement in Settings › Security.