01Calendar views
One schedule, three views.
List view puts every detail in a table. Day and week views show time blocks. Month view surfaces your busiest days at a glance.
Scheduling
Scheduling built for interpreter operations.
Fill appointments faster, keep interpreters in the loop, and run every service type from one place.
Dashboard
Your day, in one view.
The scheduling team's command center for today. Move from the overview to the appointment that needs a closer look.
Open, pending, broadcasting
See where requests stand before they are assigned, with candidates and how long each has been open.
Today's appointments
Follow the work as the day unfolds: what is happening now, what is done, what is still unfilled.
The numbers for today
Appointments, on-time arrival, confirmations and what is in progress right now.
Calendar
See every appointment, every angle
Calendar views, map context, and interpreter availability, all in one place. No toggling.
02Open requests
See what needs your attention next.
One click filters to requests that need an interpreter. Sorted by date, with aging so you know how long each has been sitting.
03Appointment details
Zoom into any appointment.
Click any appointment to see the full details, the location on a map or video meeting details, and an activity log of every change.
Know where every appointment stands.
A clear status system so you can see what needs attention, what's covered, and what's done.
Assignments
Fill appointments with the right interpreter
Filter by language, credentials, location, and availability to find the right interpreter. Then choose how to fill it: assign directly, run an automated offer queue, or broadcast to everyone.
Pick the interpreter you want and send the offer directly.
Send offers to interpreters in the order you choose. If the first declines, the next gets it automatically.
Send an offer to every eligible interpreter at once. First to accept gets it.
Coordination
Coordinate with confidence.
Same-day confirmations, comment threads on the appointment, and notifications by email, web and mobile. Know your interpreters, no gaps.
01Same-day confirmations
Interpreters confirm their schedule with a tap.
Gaps surface early, on the scheduler's screen and the interpreter's phone.
02Comments
Every conversation, on the appointment.
Write to your team, the interpreter or the customer. Each part of the thread is marked with who can read it, and each side sees only its own.
03Notifications
Email, web, and mobile.
Details change, interpreters know immediately. Reminders before every appointment.
04Interpreter profiles
Know your interpreters.
Languages, dialects, credentials, rates, and preferences, all in one place.
- Languages and dialectson the profile
- Credentialson the profile
- Rates and preferenceson the profile
- Availability and time offon the profile
Fluent uses all four to match the right interpreter to each appointment.
Interpreter Workflow
Different appointment types. One clear workflow.
Fluent adapts to in-person, video, and phone interpreting with mobile tools that support timing, instructions, and appointment-specific details.
Service-type workflows
Support in-person, video, and phone appointments with the right actions, prompts, and timing flow for each.
Modes, dialects, and details
Capture interpreting mode, dialect needs, and appointment-specific instructions so interpreters show up with the right context.
Mobile time tracking
Give interpreters a mobile workflow for check-in, timing, and voucher completion that adapts to each appointment type.
Controls
See what changed. Control who can access it.
Fluent gives you appointment history, permissions, and access controls designed for real scheduling operations.
- Appointment history
- See a clear timeline of who created, updated, assigned, accepted, declined, canceled, or completed each appointment.
- Role-based permissions
- Control access by role, team, or office so people only see the schedules and details relevant to their work.
- Team-based visibility
- Assign schedulers, managers, and admins to teams so they only see the appointments relevant to them.
Day, week, and month views · Map view with travel awareness · Smart interpreter matching · Broadcast, auto-assign or direct offers · Same-day interpreter confirmations · Customer request portal · Interpreter availability and time off · Comment threads on appointments · Email, web, and mobile notifications · In-person, video and phone appointments · Zoom, Teams and Meet links on the appointment · Open requests sorted by age · Appointment audit trail · Daily and weekly schedule digests · Role-based access controls ·
Ready to see Fluent scheduling in action?
We'll walk you through your workflow and show what automation looks like with real operations data.