Language services is a large, fragmented market running on software built for a different decade.

Interpreter agencies are the connective tissue between hospitals, courts, schools, and the people they serve — and the tooling they run on hasn't meaningfully improved in twenty years. Scheduling happens in spreadsheets. Billing happens in QuickBooks and email. The platforms that do exist are expensive, dated, and built to sell to agencies rather than built with them.

Fluent Works is the modern operating system for interpreter agencies. One platform for scheduling, dispatching, billing, and payroll — designed around how the work actually happens. We're live with early-access customers and onboarding new agencies today.

A note on AI. High-quality AI interpreting is coming. How fast it reaches medical, legal, and other high-stakes settings — and how much of that work stays with human interpreters — is genuinely uncertain. What's not uncertain is that agencies will need to offer both, and they'll need software that routes work across human and AI modalities without the operations team holding it together with spreadsheets. That's the platform we're building toward.

If you invest in vertical SaaS, healthcare operations, or underserved services markets, we'd like to hear from you. We're early, deliberate about how we grow, and interested in partners who see this space the way we do.