What's new
The latest features and updates to Fluent.
What’s new in Fluent
Stay up to date with the latest features, improvements, and changes to Fluent.
February 2026
Confirmation request timing improvements
Released February 1, 2026
We’ve updated how confirmation request timing works to be more intuitive:
- 7 AM day-before reminders now respect the interpreter’s time zone
- 2-hour-before reminders correctly handle overnight appointments
- Quiet hours prevent notifications between 9 PM and 7 AM by default
- New timing preview in appointment details shows when reminders will send
Learn more about reminder timing rules →
Invoice status sync with QuickBooks
Released February 1, 2026
Better visibility into your QuickBooks sync status:
- See sync status directly on invoices
- Clear error messages when sync fails
- One-click retry for failed syncs
- Payment sync now works both ways
Learn more about invoice statuses →
January 2026
Enhanced interpreter matching
Released January 28, 2026
Finding the right interpreter is now faster and smarter:
- Distance sorting for in-person appointments shows travel time estimates
- Credential filtering highlights interpreters missing required qualifications
- Availability preview shows upcoming conflicts without leaving the assign modal
- Recent history indicates interpreters who’ve worked with this customer before
Mobile app check-in improvements
Released January 20, 2026
Interpreters can now:
- Check in up to 15 minutes early
- See customer contact info during check-in
- Add arrival notes visible to schedulers
- Take photos for proof of attendance (optional)
Bulk appointment operations
Released January 15, 2026
Manage multiple appointments at once:
- Select multiple appointments from the list view
- Bulk assign, offer, or cancel
- Bulk update status
- Export selected appointments to CSV
New “Getting Started” guide
Released January 10, 2026
We’ve completely rewritten our onboarding documentation:
- Step-by-step walkthrough for new users
- Role-specific guides (admin, scheduler, interpreter)
- Video tutorials for key workflows
- Interactive checklist tracks your progress
Start the getting started guide →
December 2025
Customer portal improvements
Released December 15, 2025
Your customers can now:
- View appointment history
- See assigned interpreter info
- Download invoices directly
- Submit feedback on completed appointments
Payroll export enhancements
Released December 8, 2025
New export options for payroll:
- Group by interpreter or by date
- Include/exclude specific fields
- Schedule automatic exports
- Direct integration with Gusto (beta)
Coming soon
Here’s what we’re working on:
- Calendar integrations — Two-way sync with Google Calendar and Outlook
- Advanced reporting — Custom report builder with scheduling
- Video integration — Native Zoom/Teams integration for VRI appointments
- SMS confirmations — Two-way SMS for interpreter confirmations
Have a feature request? Let us know →
Subscribe to updates
Get notified when we ship new features:
- Log in to Fluent
- Go to Settings → Notifications
- Enable “Product updates”