Onboarding & Compliance

Compliance that doesn't feel like a second job.

Build onboarding checklists, collect documents, track training, and prove readiness—without paying per-employee HR software pricing.

Compliance Dashboard
New Interpreter Onboarding
Overall Progress 7 of 10 complete
7 Complete 2 In Review 1 Remaining
Requirements
W-9 Form Document
Approved
Driver's License Document
Approved
HIPAA Training Training
In Review
Contractor Agreement Signature
Signed
Background Check Verification
Pending
Notifications 3
Upload background check proof Due in 3 days
HIPAA training under review Submitted yesterday
Contractor agreement signed 2 hours ago
checklist

Packages, not spreadsheets

Create compliance packages (new interpreter onboarding, hospital requirements, customer-specific add-ons) and assign them to interpreters in seconds.

  • Build your own checklist
  • Required docs + training links
  • Assign by office / customer
Learn more
smartphone

Built for interpreters

Interpreters see exactly what's required, submit documents from mobile, and track progress with clear milestones and nudges.

  • Mobile + web workflow
  • Progress tracking
  • Notifications to keep it moving
Learn more
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Be ready when it matters

Keep completion status, documents, and signed forms organized so audits and customer requests don't turn into a scavenger hunt.

  • Central document storage
  • Quick export/share for audits
  • Customer-specific readiness
Learn more
Compliance Packages

Build the checklist your operation actually needs.

Define onboarding requirements once—then reuse them across interpreters, offices, and customers. No hardcoded templates. No one-size-fits-all HR system.

New Interpreter Onboarding 10 items
Documents 4 items
W-9 Form Tax identification
Required
Driver's License Photo ID verification
Required
BAA / Confidentiality Business associate agreement
Required
Vaccine Record If required by customer
Optional
Training 3 items
HIPAA Training, FWA Training, Code of Ethics
Signatures 2 items
Contractor Agreement, Acknowledgement Form

Checklist items

Docs, trainings, signatures, acknowledgements, background check "proof," vaccines—whatever you require.

Reusable packages

Create "New interpreter onboarding" plus customer-specific add-ons.

Assign at scale

Apply packages during invite, by office, or when staffing a regulated customer.

W-9 / W-2 Driver's license Contractor agreement BAA / confidentiality HIPAA + FWA training Code of ethics Orientation / badge Vaccine record (if required)
Onboarding
70%
7 of 10 complete Almost there!
Upload W-9 Form Document
Sign Contractor Agreement Signature
Complete HIPAA Training Training • In progress
Upload Background Check Verification
Web View
Upload from computer
E-sign documents
Watch trainings
Track progress
Interpreter Experience

A guided onboarding flow that actually gets finished.

When an interpreter joins Fluent, onboarding steers them to the next step—upload, sign, complete training, repeat—until they're ready to work.

1

Submit documents

Upload files, complete forms, and keep everything tied to the interpreter profile.

2

Training completion

Link to readings/videos and optionally require a quiz/acknowledgement to mark complete.

3

Progress + nudges

Progress bar, due dates (optional), and notifications that keep onboarding moving.

Admin Oversight

See who's compliant—at a glance.

Admins can review submissions, mark items complete, request revisions, and track readiness across the roster.

Compliance Overview
All interpreters
All (48) Needs Review (5) Complete (38)
Interpreter
Package
Progress
Status
MG
Maria Garcia
New Interpreter
8/10
Needs Review
JK
Jin Kim
New Interpreter +Hospital A
12/12
Ready
AH
Ahmed Hassan
New Interpreter
6/10
Needs Review
LN
Linh Nguyen
New Interpreter
4/10
In Progress

Review queue

Submitted → needs review → approved

Notes & exceptions

Record context without losing the thread.

Readiness status

Ready / in progress / incomplete

City Hospital Network Healthcare • Hospital
Customer Package
Hospital Badge Application Document
Hospital Orientation Video Training
TB Test (Annual) Verification
Flu Vaccine (Seasonal) Document
Eligible Interpreters 12 of 48 ready
MG
Maria Garcia Spanish • Portuguese
Eligible
JK
Jin Kim Korean • Mandarin
Eligible
AH
Ahmed Hassan Arabic • French
2 items left
LN
Linh Nguyen Vietnamese
3 items left
Customer Requirements

Meet hospital and district requirements without duct tape.

Customer-specific packages let you track additional requirements needed to serve regulated environments—and quickly prove completion when asked.

1

Customer add-ons

Layer extra requirements on top of baseline onboarding.

2

Eligibility visibility

See who is cleared to take appointments for a given customer.

3

Audit-friendly records

Pull documents and completion status quickly when you need it.

Documents & Integrations

Store what matters. Integrate what you don't want to rebuild.

Fluent can securely store compliance documents and support lightweight signing integrations—without turning into an HR suite.

folder_open

Document storage

Centralized, tied to profiles and packages.

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Signing integrations

Optional: DocuSign/HelloSign-style approach.

fact_check

External verification tracking

Track completion/proof for background checks without running them.

Document Storage Centralized, secure, organized
Maria Garcia
W-9_2024.pdf 124 KB
drivers_license.jpg 2.1 MB
contractor_agreement.pdf Signed
Jin Kim 5 files
Ahmed Hassan 3 files
E-Signing DocuSign, HelloSign support
Available
Background Checks Track proof, not run checks
Available
Secure Storage Encrypted, access-controlled
Included
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Built for Part-Time Rosters

Compliance shouldn't cost more than the interpreter's shift.

Many interpreters work part-time. Fluent helps you keep a large roster compliant without expensive per-employee HR software pricing.

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What's Next

More automation over time—without losing simplicity.

  • Smarter reminders and escalation paths
  • Expiration tracking for recurring requirements
  • More signing and storage enhancements
  • Expanded audit exports and reporting

Ready to simplify interpreter compliance?

We'll walk you through how packages, onboarding, and tracking work together.

Fluent compliance dashboard