You manage interpreters.
Your tools shouldn't be another thing to manage.
Fluent replaces the patchwork of spreadsheets, phone calls, and disconnected tools that slow your agency down — with one platform built for how interpreting actually works.
The hidden tax of running an interpreting agency
Every LSP knows the drill. These aren't bugs — they're the cost of using tools that weren't built for you.
Scheduling by phone tag
You're calling down a list of interpreters hoping someone's available, while your client waits. Coverage takes hours instead of minutes.
Too many disconnected tools
A scheduling app here, a spreadsheet there, a shared inbox somewhere else. Nothing talks to each other, and things fall through the cracks.
Compliance is a paper chase
Tracking certifications, background checks, and HIPAA compliance across dozens of interpreters — usually in a spreadsheet that's already out of date.
Billing that doesn't reconcile
Hours tracked in one place, rates in another, invoices built manually. End-of-month means reconciliation headaches and revenue leakage.
Software that's stuck in 2012
Your platform technically works, but every task feels harder than it should. Clunky interfaces, rigid workflows, and features that haven't been updated in years — you've outgrown it.
You don't really know your own roster
Who speaks Dari? Who's certified for medical? Who's available Friday? That info is scattered across files, emails, and someone's memory — not in one searchable place.
What changes when you switch to Fluent
Without Fluent
With Fluent
Emailing and calling to ask “is my interpreter confirmed yet?”
Checking a clunky portal or waiting on a text to know if they have work tomorrow
Toggling between an outdated platform, spreadsheets, and email to fill one appointment
Get automatic status updates and can check their portal anytime
Get a modern app with push notifications, accept/decline, and their full schedule in their pocket
Manage requests, coverage, availability, and roster from one screen
From request to invoice in three steps
The entire lifecycle of an interpreting appointment — handled in one place, without the busywork.
Requests come in
Clients submit through Fluent's portal or your team enters them directly. They all land on one calendar, ready to fill.
Coverage is assigned
Fluent surfaces the best-matched interpreters by availability, credentials, and location — then you assign directly or broadcast and let interpreters claim it.
Hours become invoices
Configure billing and pay rates once. Logged hours flow straight into invoices and payroll — no re-entry.
Every role at your agency, covered
Fluent isn't just for one person at your company. It gives every team member the tools they actually need.
Agency Owners
See the health of your business in real time. Track revenue, utilization, and client retention without waiting for someone to build a report.
- Revenue dashboards
- Client and interpreter analytics
- Scalable billing rules
Ops & Scheduling
Fill appointments faster, catch conflicts before they happen, and stop playing phone tag to find coverage.
- Smart interpreter matching
- Real-time availability
- Automated offer workflows
Billing & Payroll
No more chasing vouchers or reconciling hours across systems. Time logged in the field flows right into invoicing.
- Auto-generated invoices
- Interpreter payroll automation
- Custom rate structures
Built for interpreting, not adapted from generic scheduling
Most tools LSPs cobble together were designed for other industries. Fluent was built from day one around how interpreting agencies actually operate.
- ✓Credential and compliance tracking built into scheduling — not bolted on
- ✓Language pair matching, not just "assign to anyone available"
- ✓Interpreter-specific payroll with per-appointment rate logic
- ✓OPI/VRI integrations alongside in-person scheduling
- ✓Mobile app designed for interpreters in the field, not desk workers
Pricing that scales with your volume
Start free, then upgrade when you're ready. Every plan includes a simple base fee plus usage-based pricing per appointment — so you only pay more when you're booking more.
See full pricing details →
Ready to run your agency
without the busywork?
Most agencies are fully set up within a week. Book a demo and we'll walk you through the switch.
