Everything at a glance
A single dashboard that summarizes appointment volume, outcomes, languages, top customers, and service locations—no digging required.
- Stacked status trends
- KPI tiles for quick reads
- Maps + breakdown charts
Reports
Reporting that answers questions—fast.
Track appointments, coverage, languages, customers, and service locations across any time range. Filter in seconds, export with confidence, and share polished snapshots.
Total 2,847
Completed 2,156
Pending 428
Canceled 263
Languages
Customers
Statuses
Filters Clear all
Agency
All agencies
Status
Completed Pending
Service Type
All types
Language
Spanish, Mandarin...
Customer
Select customer
Filters built for real ops
Filter by agency, office, customer, interpreter, language, service type, and status—then zoom into any date range you want.
- Partner agencies included
- Custom start/end dates
- Tooltip drilldowns
Exports you can trust
Export a polished PDF for stakeholders or download raw CSV data for deeper analysis—with MFA protection for sensitive exports.
- PDF export
- CSV export (MFA protected)
- Secure by design
Zoom from "this week" to "all time" in one click.
Compare performance across preset time windows or set custom dates. Hover into the stacked trend chart to see exactly what happened—by status and service type.
Appointment Trends
Last 30 days
Completed Pending Assigned Requested Canceled
400 300 200 100 0
Preset ranges
All time, last week/month/quarter/year, last 30/90 days, this week/month/year.
Status-aware trend chart
See volume and outcomes together—requested, pending, assigned, completed, canceled, missed, and more.
Tooltip drilldowns
Hover to break down counts by status and service type on any bar.
filter_alt Report Filters
All agencies (including partners)
Completed
Pending
Assigned
Requested Canceled Missed
On-site
Video
Phone
Spanish, Mandarin, Vietnamese 3
calendar_today Jan 1, 2024
to calendar_today Jan 31, 2024
All offices
Select customer...
All interpreters
Slice the data without losing the big picture.
Reports stays responsive even when you filter across agencies, offices, customers, interpreters, and languages—so you can answer questions in the meeting, not after it.
Agency (including partner agencies)
Appointment status
Service type
Office
Customer
Interpreter
Language
Custom start/end dates
Filters apply across every chart—no separate report builder required.
Know what's driving volume.
See language demand, customer concentration, and appointment outcomes at a glance—then follow the trail with filters and drilldowns.
Languages 12 languages
2,847 appts
Spanish 856 30%
Mandarin 571 20%
Vietnamese 427 15%
Cantonese 285 10%
Other (8) 708 25%
Top Customers 24 customers
2,847 appts
City Hospital 998 35%
Metro Clinic 571 20%
County Courts 427 15%
State DHS 285 10%
Other (20) 566 20%
Statuses 7 statuses
2,847 appts
Completed 2,156 75%
Pending 428 15%
Canceled 263 10%
Languages
Identify demand spikes and long-tail language trends.
Top customers
Understand where volume is coming from (and where it's changing).
Appointment statuses
Spot staffing bottlenecks and operational risk early.
See where in-person work is happening.
Map appointment locations to understand geographic coverage, travel patterns, and high-volume service areas.
Service Locations
423
612
287
198
<100
100-300
300+
Location Appointments vs. last period
Los Angeles, CA
612
+12%
San Francisco, CA
423
+8%
San Diego, CA
287
-3%
Sacramento, CA
198
+15%
Oakland, CA
156
—
Export Report
Time Range Jan 1 - Jan 31, 2024
Filters Applied 4 active
Records 2,847 appointments
shield
CSV exports require MFA verification Raw data exports are protected with an additional authentication step for security.
Preview
Share snapshots. Export raw data. Stay secure.
Generate a PDF report for stakeholders or export CSV data for deeper analysis. CSV exports are protected behind multi-factor authentication.
PDF export
Create a clean, shareable report for any time range and filter set.
CSV export (MFA protected)
Download raw data with an extra layer of security for sensitive reporting.
auto_awesome Coming Soon
Deeper insights as your data gets richer.
As rates are configured, Fluent will expand reporting to include revenue, interpreter pay, and cost trends—plus dashboards that highlight staffing gaps and performance patterns.
- Revenue and cost reporting (based on rates)
- Interpreter performance dashboards
- Languages declined most (to guide hiring)
- Average cost by language / service type
- More ways to slice outcomes and coverage
Ready to see Fluent reporting in action?
We'll walk you through how dashboards, filters, and exports work together.
