For agencies running interpreter services at scale
All the tools to run an LSP in one workflow — plus a customer request portal that keeps intake clean and scheduling moving.
Learn more Interpreter Management Platform
The modern operating system for interpreter services
Scheduling, reporting, billing, and compliance. Assign interpreters faster, keep appointments covered, and turn hours into invoices with less email chasing.
Solutions
Built for language access teams
Fluent connects language service providers, interpreters, and organizations in one shared system—so requests flow smoothly, coverage is reliable, and everyone stays in sync.
For interpreters staying on top of their schedule
A companion app that keeps interpreters on track — appointments, updates, time tracking, and one-tap confirmations.
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For organizations managing language access
Not a request portal for a single vendor — a platform for coordinating in-house interpreters and outsourced teams, with audit-ready reporting and visibility.
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Run interpreter operations in one place
The interpreter app
Accept or decline appointments, track time and mileage, and get real time updates. Everything interpreters need to stay on top of their day, on iOS and Android.
All your interpreters, in one place
Profiles, credentials, rates, and availability - all visible, filterable, and up-to-date in one centralized directory.
Assign with confidence
Smart filters match the right interpreter in seconds — by availability, credentials, proximity, language, and more.
Never chase confirmations again
Offer alerts, reminders, and updates—delivered via web, mobile, email, and SMS—keep everyone aligned and reduce no-shows.
Track everything, automatically
Live dashboards show fulfillment rates, interpreter hours, service breakdowns, and performance metrics.
Why teams choose Fluent
The next wave of Fluent features
Fluent is in Early Access, and we're rethinking interpreter operations from the ground up. These are the next major capabilities we're building—designed with real teams and real workflows in mind.
FEATURE ROADMAP • 01
Turn hours into invoices
Every client bills differently—and Fluent is built for that. Model your rate structures and rules, then generate clean invoices and payroll summaries directly from tracked time, with QuickBooks sync when you're ready.
- Custom rate setups per customer and interpreter
- Rules for minimums, modifiers, travel, and exceptions
- Invoice + payroll summaries generated in seconds
- QuickBooks integration for one-tap handoff
- Built-in reporting for revenue and payroll spend
FEATURE ROADMAP • 02
Compliance built for LSPs
Compliance shouldn't be an afterthought. Fluent ensures you're meeting client requirements for background checks, immunizations, and training before an appointment is even offered.
- Background checks
- Training verification
- Immunization tracking
- Audit readiness
- Automated expiry notifications
FEATURE ROADMAP • 03
On-demand remote interpreting
Fluent is expanding beyond scheduling into real-time OPI and VRI operations. Schedule interpreters into Zoom/Teams meetings—or route on-demand calls to the next available qualified interpreter, with one-tap join from the Fluent mobile app.
- Schedule OPI and VRI appointments with Zoom and Teams
- One-tap join and dial-in from the Fluent interpreter app
- Auto-send meeting links, reminders, and role-based access
- Configurable on-demand call routing to available interpreters
- Track call volume, wait times, and coverage in reports
Your data. Protected at every step.
Fluent is built for language services workflows that may involve PHI. We use encryption, access controls, and audit logs to keep sensitive scheduling data in one secure place—without turning operations into a compliance obstacle course. BAAs available when applicable. Learn more
- Encryption in transit & at rest TLS for data in transit and encryption at rest for stored data.
- Role-based access control Least-privilege permissions by role, team, and agency.
- Audit logs & exports Track key actions and export logs for reviews or investigations.
- Monitoring & incident response 24/7 monitoring with defined response targets for security events.
FAQ
Quick answers before you try Fluent
If you're ready, you can start a free trial in minutes. Still have questions? Reach out anytime.
Fluent is for teams managing interpreter services—LSPs, healthcare language access, schools, courts, and any org coordinating interpreters across clients, sites, and staff.
Today, Fluent helps you schedule faster, manage customers and teams, maintain interpreter profiles, and track performance with reporting—so operations run clean and you're not piecing together what happened from scattered messages and spreadsheets.
In 2026, Fluent expands into invoice generation, payroll generation, and a compliance module—including configurable billing logic for complex real-world rate rules.
Interpreters can use the mobile app for the best experience—schedule, directions, updates, confirmations, and time/mileage in one place. Interpreters can also receive assignments and updates by email.
Fast. Most teams are up the same day: bulk import customers, bulk invite interpreters and internal team members, and start scheduling immediately.
Yes. Use teams to separate offices, departments, or business units—so you can track performance by segment and enforce least-privilege access (helpful for HIPAA-minded workflows where not everyone should see everything).
Fluent works on the web for all users—admins, schedulers, and team members. The mobile app is currently focused on interpreters, with plans to expand mobile features for all roles over time.
Because interpreters work in regulated environments, HIPAA requirements matter to almost everyone involved. Fluent is built with HIPAA in mind, and we sign a BAA by default.
If your team doesn't handle PHI, you can opt out of the BAA during onboarding.
Fluent supports common security expectations like role-based access, audit logs, and secure data handling practices. For details, we publish security and compliance info in our Help Center.
Yes—30-day free trial, cancel anytime, plus onboarding support to help you get set up and see value quickly.
Early access pricing is lower than standard pricing, and early adopters can lock in that lower rate for longer—so you get the best value while Fluent continues to expand.
Paid users get dedicated customer support. Everyone gets access to the Help Center for setup guides, best practices, and product details.