Scheduling, reporting, billing, and compliance. Match interpreters in seconds, keep appointments covered, and turn hours into invoices with less busy work.
Fluent connects LSPs, interpreters, and organizations on one platform so requests get filled fast, coverage stays reliable, and nobody is chasing status updates.
Run an entire LSP in one workflow, from request to invoice, with a customer-facing request portal built in.
Explore LSP solutions
Equip your interpreters with a mobile app for time tracking, schedules, and appointment details, with notifications for everything that matters.
Explore interpreter solutions
Coordinate in-house interpreters and outside vendors in one system with role-based access and audit-ready reporting.
Explore organization solutionsYour whole operation runs on one platform, so you stop piecing appointments together from spreadsheets, email threads, and a dozen open tabs.
All the appointments across every customer, every language, and every interpreter, with live statuses so you know what needs attention at a glance.
Also here: offers, reminders and broadcasts to many interpreters at once.Scheduling
Filter by proximity, language, credentials, availability, and rate before anyone has to pick up the phone.
How matching works
Accept or decline, track time and mileage, and confirm appointments in one tap.
Daily confirmations, directions and comments live in the same app.Interpreter app Every appointment is priced from your rate cards on a schedule. Review the draft, clear the flags, then send the invoice and the pay statement from the same numbers.
Revenue and margin land in Reports. Syncs with QuickBooks; exports to PDF, CSV and Excel.Billing
Team, interpreter, and customer in one thread. Pick who sees each comment.
Comments
Profiles, credentials, rates, and availability in one directory that replaces the shared spreadsheet.
Offers, reminders and updates across web, mobile and email keep everyone in interpreter services aligned.
Send open appointments to qualified interpreters at once. Get coverage without working down a call list.
Live dashboards show fulfillment rates, interpreter hours, service breakdowns, and now revenue and margin from the Billing report.
These are the next major capabilities we're building, designed with real teams and real workflows in mind.
Compliance shouldn't be an afterthought. Fluent ensures you're meeting client requirements for background checks, immunizations, and training before an appointment is even offered.
Give interpreters a compliance checklist at onboarding. They finish it in the app.
Give your agency the same real-time routing capability as the big players — without sending calls through their network. When a request comes in, Fluent finds the next available qualified interpreter and connects. One tap. Your interpreters. Your margins.
Real-time routing to your own interpreters — no third-party network. One tap, your margins.
Fluent handles interpreter scheduling data for agencies and organizations in regulated settings. Encryption, least-privilege access, and audit trails are built in, with a BAA available at onboarding when your work involves PHI.
If you're ready, you can start a free trial in minutes. Still have questions? Reach out anytime.
Fluent is for teams managing interpreter services — LSPs, healthcare language access, schools, courts, and any org coordinating interpreters across clients, sites, and staff.
Yes. Fluent is built with HIPAA in mind, and we sign a BAA by default. Role-based access, audit logs, and secure data handling are built in. If your team doesn't handle PHI, you can opt out of the BAA during onboarding.
Fast. Most teams are up the same day: bulk import customers, bulk invite interpreters and internal team members, and start scheduling immediately.
The mobile app gives interpreters everything in one place — schedule, directions, updates, confirmations, and time tracking. But it's not required. Interpreters can also receive assignments and updates by email.
Yes — 30-day free trial, cancel anytime, plus onboarding support to help you get set up and see value quickly.
Today: scheduling, customer and team management, interpreter profiles, appointment comments, billing with rate cards, invoices and interpreter pay statements, QuickBooks sync, and reporting on fulfillment and margin. Next: a billing portal for your customers, a compliance module, and on-demand interpreting on your own network.
Paid users get dedicated customer support from people who understand interpreter operations. Everyone gets access to the Help Center for setup guides, best practices, and product documentation.