For agencies running interpreter services at any scale
All the tools to run an LSP in one workflow — plus a customer request portal that keeps intake clean and scheduling moving.
Learn more Interpreter Management Platform
The modern operating system for interpreter services
Scheduling, reporting, billing, and compliance. Assign interpreters faster, keep appointments covered, and turn hours into invoices with less email chasing.
Solutions
Built for language access teams
Fluent connects language service providers, interpreters, and organizations in one shared system—so requests flow smoothly, coverage is reliable, and everyone stays in sync.
For interpreters staying on top of their schedule
A companion app that keeps interpreters on track — appointments, updates, time tracking, and one-tap confirmations.
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For organizations managing language access
Not a request portal for a single vendor — a platform for coordinating in-house interpreters and outsourced teams, with audit-ready reporting and visibility.
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Run interpreter operations in one place
The interpreter app
Accept or decline appointments, track time and mileage, and get real time updates. Everything interpreters need to stay on top of their day, on iOS and Android.
All your interpreters, in one place
Profiles, credentials, rates, and availability - all visible, filterable, and up-to-date in one centralized directory.
Assign with confidence
Smart filters match the right interpreter in seconds — by availability, credentials, proximity, language, and more.
Never chase confirmations again
Offer alerts, reminders, and updates—delivered via web, mobile, email, and SMS—keep everyone aligned and reduce no-shows.
Track everything, automatically
Live dashboards show fulfillment rates, interpreter hours, service breakdowns, and performance metrics.
Why teams choose Fluent
The next wave of Fluent features
Fluent is in Early Access, and we're rethinking interpreter operations from the ground up. These are the next major capabilities we're building—designed with real teams and real workflows in mind.
FEATURE ROADMAP • 01
Turn hours into invoices
Every client bills differently—and Fluent is built for that. Model your rate structures and rules, then generate clean invoices and payroll summaries directly from tracked time, with QuickBooks sync when you're ready.
Every client bills differently. Model your rate structures, generate invoices and payroll from tracked time, and sync to QuickBooks.
- Custom rate setups per customer and interpreter
- Rules for minimums, modifiers, travel, and exceptions
- Invoice + payroll summaries generated in seconds
- QuickBooks integration for one-tap handoff
- Built-in reporting for revenue and payroll spend
- Custom rates per customer
- Minimum, travel, and modifier rules
- Invoice + payroll in seconds
FEATURE ROADMAP • 02
Compliance built for LSPs
Compliance shouldn't be an afterthought. Fluent ensures you're meeting client requirements for background checks, immunizations, and training before an appointment is even offered.
Fluent checks background, immunization, and training requirements before an appointment is even offered.
- Background checks
- Training verification
- Immunization tracking
- Audit readiness
- Automated expiry notifications
- Background checks
- Training verification
- Immunization tracking
FEATURE ROADMAP • 03
On-demand remote interpreting
Fluent is expanding beyond scheduling into real-time OPI and VRI operations. Schedule interpreters into Zoom/Teams meetings—or route on-demand calls to the next available qualified interpreter, with one-tap join from the Fluent mobile app.
Fluent is expanding into real-time OPI and VRI. Schedule interpreters into Zoom or Teams, or route on-demand calls to the next available interpreter.
- Schedule OPI and VRI appointments with Zoom and Teams
- One-tap join and dial-in from the Fluent interpreter app
- Auto-send meeting links, reminders, and role-based access
- Configurable on-demand call routing to available interpreters
- Track call volume, wait times, and coverage in reports
- OPI/VRI via Zoom and Teams
- One-tap join for interpreters
- Auto-send links, reminders, and access
Your data. Protected at every step.
Fluent supports language services workflows that may involve PHI. We use encryption, access controls, and audit logs to help keep sensitive scheduling data protected—without adding friction to your daily operations.
- Encryption in transit & at rest TLS protects data in transit, with encryption at rest for stored data.
- Role-based access control Least-privilege permissions by role, team, and organization.
- Audit logs & exports Track key actions and export logs for operational review.
- Monitoring & incident response Automated monitoring helps detect anomalies and route alerts to our team.
FAQ
Quick answers before you try Fluent
If you're ready, you can start a free trial in minutes. Still have questions? Reach out anytime.
Fluent is for teams managing interpreter services — LSPs, healthcare language access, schools, courts, and any org coordinating interpreters across clients, sites, and staff.
Yes. Fluent is built with HIPAA in mind, and we sign a BAA by default. Role-based access, audit logs, and secure data handling are built in. If your team doesn't handle PHI, you can opt out of the BAA during onboarding.
Fast. Most teams are up the same day: bulk import customers, bulk invite interpreters and internal team members, and start scheduling immediately.
The mobile app gives interpreters everything in one place — schedule, directions, updates, confirmations, and time tracking. But it's not required. Interpreters can also receive assignments and updates by email.
Yes — 30-day free trial, cancel anytime, plus onboarding support to help you get set up and see value quickly.
Today: scheduling, customer and team management, interpreter profiles, and performance reporting. Coming in 2026: invoice generation, payroll, and a compliance module — including configurable billing logic for complex rate rules.
Paid users get dedicated customer support from people who understand interpreter operations. Everyone gets access to the Help Center for setup guides, best practices, and product documentation.