Interpreter Management

Interpreter management that scales with you.

Organize interpreters, team members, and partner agencies in one place—with profiles, availability, rates, compliance, and performance metrics built in.

Name
Languages
Status
MG
Maria Garcia
Spanish Portuguese
Active
JK
Jin Kim
Korean Mandarin
Active
AH
Ahmed Hassan
Arabic
Pending
Today's Availability
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One directory for every interpreter

A complete roster of employees, freelancers, and externals—searchable, filterable, and customizable with the fields you actually care about.

  • Custom columns + tags
  • Languages, dialects, certifications
  • Hire date, appointment volume, notes
Learn more
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Availability you can trust

Switch from directory to availability view to see who's free, when—then filter by language, specialization, and office.

  • Day timeline view
  • Language + dialect filtering
  • Built for staffing decisions
Learn more
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Control access, not chaos

Keep schedulers, managers, admins, and owners in a separate Team view—so you can manage permissions without mixing them into your interpreter roster.

  • Role-based permissions
  • Office-level access control
  • Invite + manage users
Learn more
Directory & Availability

Find the right interpreter in seconds.

Keep a single source of truth for interpreter details—and flip to availability view when it's time to staff.

Name
Languages
Status
Office
Appts
MG
Maria Garcia
Spanish Portuguese
Active
Downtown
284
JK
Jin Kim
Korean Mandarin
Active
Eastside
156
AH
Ahmed Hassan
Arabic French
Pending
Downtown
89
LN
Linh Nguyen
Vietnamese
Active
North
212
Availability Preview
Maria G.
Jin K.
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Customizable Interpreter Directory

Choose the fields that matter: languages, dialects, certifications, tags, offices, rates, and more.

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Availability View Toggle

See a clean day timeline for each interpreter—perfect for staffing same-day or last-minute appointments.

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Search + Filters That Feel Instant

Filter by language, specialization, office, and tags to narrow to the right shortlist.

MG

Maria Garcia

Spanish • Portuguese • Certified Medical

Active Employee Downtown Office
284 Total Appointments
98.2% Acceptance Rate
4.9 Avg Rating
12 This Month

Contact Information

Email maria.garcia@email.com
Phone (555) 123-4567
Address Seattle, WA 98101

Certifications

State Certified - Spanish
Medical Interpreter Certification
HIPAA Trained
Profiles

Deep profiles, complete oversight.

Every interpreter, team member, partner agency, and external interpreter has a unified profile—so history, performance, and settings are always one click away.

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At-a-glance summary

Contact info, roles, office assignment, tags, and key stats.

history

Appointments & history

View past and upcoming work, activity logs, and status changes.

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Performance metrics

Track acceptance rate, arrival patterns, and other operational indicators.

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Editable with permissions

Change what you need—without giving everyone admin keys.

Rates & Billing Rules

Rates that match how you actually pay interpreters.

Configure rates by language pair and service type—with after-hours rules, mileage, travel time, and cancellation policies built in.

  • Regular vs after-hours rates (hourly or per-minute)
  • Mileage + travel time rates
  • Customer-specific billing rules
  • Cancellation and late-cancel policies

Interpreter Rates

Service Type
Language
Regular Rate
After Hours
Minimum
On-site
Spanish
$45/hr
$65/hr
2 hrs
On-site
Mandarin
$55/hr
$75/hr
2 hrs
Video
Spanish
$40/hr
$55/hr
30 min
Phone
All
$1.25/min
$1.75/min
15 min
Travel Time $25/hr
Mileage $0.67/mi
Late Cancel 50% of minimum

Compliance Checklist

Maria Garcia
85%
Complete
Onboarding Package Complete
Background Check Completed Dec 15, 2024
HIPAA Training Completed Dec 18, 2024
W-9 Form Completed Dec 10, 2024
! Harborview Medical 1 Pending
Facility Orientation Completed Jan 5, 2025
Badge Request Awaiting approval
Expiring Soon 1 Item
State Certification Expires Feb 28, 2025
Compliance

Know who's ready to take appointments.

Assign onboarding and customer-specific compliance packages to interpreters so you can staff with confidence—without chasing paperwork in email.

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Onboarding packages

Standard requirements for new interpreters.

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Customer-specific requirements

Add extra steps required by specific partners.

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Clear readiness state

See what's complete, what's missing, and what's expiring.

Partner Agencies

Partners included—without losing control.

Track partner agencies and external interpreters in Fluent so you can assign names, view appointment stats, and maintain clean records—even when they aren't Fluent users.

  • Partner agency profiles with appointment stats
  • External interpreter records for assignments
  • Clear separation from your managed roster

Partner Agencies

4 partners
AL
Acme Language Services Seattle, WA • 156 appointments
Active
GL
Global Interpreters Portland, OR • 89 appointments
Active
PL
Pacific Language Co Tacoma, WA • 42 appointments
Active
NW
Northwest Interpreting Bellevue, WA • 28 appointments
Pending
AL

Acme Language Services

Seattle, WA

156 Total Appts
12 This Month
8 Interpreters
External Interpreters
JD
James Davis Spanish, ASL
SK
Sarah Kim Korean, Mandarin
MP
Miguel Perez Spanish
Contact
Email ops@acmelang.com
Phone (206) 555-0100

Ready to manage your interpreter roster in Fluent?

We'll walk you through how profiles, availability, and compliance work together.

Fluent interpreter management dashboard