Customizable Interpreter Directory
Choose the fields that matter: languages, dialects, certifications, tags, offices, rates, and more.
Interpreter Management
Interpreter management for modern teams
Organize interpreters, team members, and partner agencies in one place—with profiles, availability, rates, compliance, and performance metrics built in.
Searchable interpreter directory
Keep interpreters, agencies, and key details organized in one shared system.
Keep your team connected
Invite interpreters into Fluent so availability and profiles stay current.
Control access and coverage
Give teams the right level of access and visibility to appointment data.
Directory & Availability
Find the right interpreter in seconds.
Keep a single source of truth for interpreter details—and flip to availability view when it's time to staff.
Availability View Toggle
See a clean day timeline for each interpreter—perfect for staffing same-day or last-minute appointments.
Search + Filters That Feel Instant
Filter by language, specialization, office, and tags to narrow to the right shortlist.
Profiles
Complete interpreter profiles, always within reach.
Fluent gives every interpreter, team member, and partner agency a dedicated profile, making language details, history, performance, and other important context easy to find.
Know your team
Access contact info, profile photos, and other important details for everyone on your team.
Language & service details
Keep languages, dialects, service types, certifications, and more easy to reference.
Appointment history
View past and upcoming appointments and get a clearer picture of each interpreter’s workload.
Performance metrics
See acceptance rate, fulfillment rate, and average arrival time at a glance.
Rates & Billing Rules Coming Soon
Rates that match how you actually pay interpreters.
Configure rates by language pair and service type—with after-hours rules, mileage, travel time, and cancellation policies built in.
- Regular vs after-hours rates (hourly or per-minute)
- Mileage + travel time rates
- Customer-specific billing rules
- Cancellation and late-cancel policies
Compliance Coming Soon
Know who's ready to take appointments.
Assign onboarding and customer-specific compliance packages to interpreters so you can staff with confidence—without chasing paperwork in email.
Onboarding packages
Standard requirements for new interpreters.
Customer-specific requirements
Add extra steps required by specific partners.
Clear readiness state
See what's complete, what's missing, and what's expiring.
Partner Agencies
Work with partner agencies, whether they use Fluent or not
Track partner agencies and external interpreters in Fluent so you can assign appointments, store key details, and keep clean records—even when they are not Fluent users.
- Partner agency profiles with appointment stats
- Keep records for assigned external interpreters
- Clear separation from your managed roster
Ready to manage your interpreter roster in Fluent?
We'll walk you through how profiles, availability, and compliance work together.
