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Popular topics
Appointment lifecycle
Every status an appointment can be in, and what triggers each one.
Creating an appointment
Walk through scheduling start to finish — services, languages, location, and timing.
Assigning interpreters
Direct assignments vs. broadcasting, and how Fluent handles conflicts.
Same-day confirmations
What gets sent, when, and what happens if an interpreter doesn't respond.
Roles and permissions (LSP)
Who can schedule, invoice, edit interpreters, and manage your team.
Plans & billing overview
Subscription billed in advance, usage billed on the 1st — plus where to find invoices and update payment.
Want to talk it through?
Schedule time with our team to work through your setup, billing rules, or anything specific to your agency. Available to current customers.
What's new
Highlights from recent releases. New features, improvements, and fixes shipping across web and mobile. View all updates →
Interpreter availability
April 15, 2026
Interpreters can now set recurring weekly availability — so the scheduling team knows when they can take work without asking.
Calendar insights sidebar
April 1, 2026
See top customers, teams, interpreters, and languages right alongside your calendar — click any to filter the view.