Billing & Payroll

Billing and payroll that starts with the schedule.

Define flexible rate logic, generate invoice-ready line items from tracked time, and export clean batches to QuickBooks—without manual spreadsheet wrangling.

Billing Workspace
Jan 1 - Jan 31, 2024
Rate Package Standard
Base Rate $45/hr
After Hours $55/hr
Minimum 2 hours
Mileage $0.67/mi
Invoice Preview 24 line items
Date Service Hours Rate Total
Jan 5 On-site • Spanish 3.0 $45 $135.00
Jan 8 Video • Mandarin 2.5 $50 $125.00
Jan 12 On-site • Spanish After hrs 2.0 $55 $110.00
Jan 15 Phone • Vietnamese 1.5 $45 $90.00
+ 20 more line items
Subtotal $4,280.00
Mileage $156.50
Total $4,436.50
payments

Rates that match real-world billing

Configure rates for customers and interpreters with flexible logic: hourly, per-minute, minimums, intervals, after-hours rules, mileage, travel time, and cancellation policies.

  • Customer + interpreter rates
  • After-hours + minimums
  • Mileage + travel time
Learn more
receipt_long

From appointment → line item

Turn scheduled and tracked time into invoice-ready line items by date range—then adjust at the source (the appointment) if anything needs correction.

  • Line items by appointment
  • Review before export
  • Edits flow through cleanly
Learn more
upload_file

Batch exports, no busywork

Export customer invoices and interpreter gross payroll in a format designed for QuickBooks batch upload—so bookkeeping stays bookkeeping.

  • Invoice CSV export
  • Payroll CSV export
  • Designed for batch upload
Learn more
Rate Packages

Build rate logic once. Apply it everywhere.

Rate packages make it fast to standardize billing across customers and interpreters—while still supporting exceptions when you need them.

Standard Customer Rates Active
All Languages or select specific: Spanish Mandarin +8
Base Hourly
$45.00/hr
After Hours
$55.00/hr
Minimum
2hours
Rounding
15min
Mileage
$0.67/mi
Travel Time
$35.00/hr
Cancellation
50%
City Hospital Network Metro Health +4 more

Packages for customers and interpreters

Create once, reuse across many.

Language-aware rates

Apply rates by language or language pair groupings.

Flexible billing rules

Hourly, per-minute, rounding intervals, minimums, after-hours, cancellation policies.

Billing Rules Summary
Charge Method How time is billed
By Hour
Rounding Interval Round up to nearest
15 min
Minimum Billable Minimum time charged
2 hours
After-Hours Rate Mon-Fri 6pm-8am, weekends
+$10/hr
Cancellation Fee If canceled within 24hrs
50%
Mileage Rate Per mile driven
$0.67/mi
Travel Time Compensation for transit
$35/hr
Billing Logic

Handle the edge cases without custom spreadsheets.

Configure the billing logic your agency actually uses—so totals are predictable and consistent across invoices and payroll.

  • Charge by hour or by minute
  • Billing intervals + rounding rules
  • Minimum billable time
  • Regular hours vs after-hours rates
  • Cancellation and late-cancel rules
  • Mileage and travel time (if applicable)
Invoicing

Generate invoice tables from real appointment data.

Select a date range, generate line items per appointment, review totals, and export when ready. If something's off, update the appointment—then regenerate with confidence.

Invoice - City Hospital Jan 1 - Jan 31, 2024
Date Appointment Interpreter Duration Rate Amount
Jan 3 #1042 On-site Maria Garcia 3h 15m $45/hr $146.25
Jan 5 #1048 Video Jin Kim 2h 00m $50/hr $100.00
Jan 8 #1056 On-site Maria Garcia 2h 30m $55/hr $137.50
Jan 12 #1072 Phone Ahmed Hassan 1h 45m $45/hr $78.75
Jan 15 #1089 On-site Linh Nguyen 4h 00m $45/hr $180.00
Mileage (28 mi) $0.67/mi $18.76
Showing 5 of 24 line items View all →
Subtotal $4,280.00
Mileage $156.50
Travel Time $87.50
Invoice Total $4,524.00

Line items map to appointments

Cleaner audits and fewer surprises.

Review before export

Catch issues early, then fix at the source.

Consistent calculations

Same logic applied everywhere—customers and interpreters.

Payroll Export Pay Period: Jan 1 - Jan 15, 2024
Ready for QuickBooks
12 Interpreters
156 Appointments
342.5 Hours Worked
$18,425 Gross Payroll
Interpreter Appts Hours Mileage Gross Pay
MG
Maria Garcia Spanish • Portuguese
24 68.5 142 mi $3,487.50
JK
Jin Kim Korean • Mandarin
18 52.0 89 mi $2,756.00
AH
Ahmed Hassan Arabic • French
21 58.5 167 mi $3,124.75
LN
Linh Nguyen Vietnamese
15 42.0 78 mi $2,198.50
Showing 4 of 12 interpreters View all →
Payroll

Transparent pay, clean exports.

Use tracked time and interpreter rate logic to generate gross payroll exports for QuickBooks—while keeping a clear record of what each interpreter earned and why.

calendar_month

Gross payroll by date range

Generate exports for any period you need.

person

Interpreter-by-interpreter breakdown

Clear records of what each interpreter earned.

integration_instructions

Designed for QuickBooks workflows

Export formats that match batch upload requirements.

Interpreter Experience

Pay receipts interpreters can actually understand.

Send earnings summaries via email and show them in the mobile app—so interpreters know what they earned, for what, and when.

My Earnings
This Pay Period $1,847.50 Jan 1 - Jan 15, 2024
Jan 15
City Hospital On-site • Spanish • 4h
$180.00
Jan 12
Metro Clinic On-site • Spanish • 2.5h
+$18.76 mileage After-hrs
$156.26
Jan 10
County Courts Video • Spanish • 3h
$150.00
Jan 8
City Hospital On-site • Portuguese • 2h
$100.00

Appointment-level earnings details

See exactly what each job paid.

Mileage and travel time line items

All compensation visible, not just hourly.

History searchable by date range

Find past earnings anytime.

Reports

See financial performance without extra reporting work.

Once rates are configured, Fluent can roll billing and payroll totals into reporting—so you can understand gross income and costs across customers, languages, service types, and locations.

Gross income by customer Gross cost by language Margin signals by service type Geographic trends by city/state
Explore Reports
Financial Performance Jan 2024
Gross Income $48,250 +12% vs last month
Gross Cost $32,180 +8% vs last month
Gross Margin 33.3% +2.1pts vs last month
By Customer
City Hospital
$18.2K
Metro Clinic
$12.5K
County Courts
$9.1K
By Language
Spanish
$16.4K
Mandarin
$10.1K
Vietnamese
$6.7K
auto_awesome Coming Soon
What's Next

More automation as you scale.

  • More export templates (other accounting/payroll systems)
  • Customer-specific billing rules and overrides
  • Margin and profitability views embedded in reports
  • Automated approval workflows

Ready to streamline billing and payroll?

We'll walk you through how rates, invoicing, and exports work together.

Fluent billing dashboard