A real platform for organizations managing language access
Manage in-house interpreters, coordinate vendors, and track compliance. Organization plans open in December 2026.
Portal
Free for organizations invited by an agency using Fluent. Request interpreters and review your invoices.
- Unlimited Team Member users
- Unlimited requests
- Request portal: book interpreters and follow each request
- Billing portal: view invoices and download PDFs
- Basic reporting
Your agency will send you an invite to get started.
Organization
For organizations that manage in-house interpreters alongside vendors.
- Everything in Portal, plus:
- In-house interpreter management
- Vendor coordination in one workflow
- Advanced reporting and exports
- Roles and permissions
Teams
For organizations with multiple teams that need data separation and control.
- Everything in Organization, plus:
- Multiple teams and departments
- Team-segmented permissions for HIPAA minimum necessary access
- Separate team views and reporting
- Branded email notifications
- Priority support and onboarding
The Portal is free when your agency uses Fluent. Organization plans, for managing in-house interpreters and vendors, open in December 2026.
Compare organization plans
Compare features across Portal, Organization, and Teams plans.
| Feature | PortalPortal | OrganizationOrg | TeamsTeams |
|---|---|---|---|
| Capacity & limits | |||
| Team Members | Unlimited | Unlimited | Unlimited |
| Interpreter requests | Unlimited | Unlimited | Unlimited |
| Teams | 1 | 1 | Unlimited |
| Vendors | Unlimited | Unlimited | Unlimited |
| Scheduling & operations | |||
| Create & manage appointments | ✓ | ✓ | ✓ |
| Assign interpreters | — | ✓ | ✓ |
| Interpreter profiles, skills & certifications | — | ✓ | ✓ |
| Interpreter directory & availability | — | ✓ | ✓ |
| Email notifications | ✓ | ✓ | ✓ |
| In-house interpreter management | — | ✓ | ✓ |
| Vendor agency connection | ✓ | ✓ | ✓ |
| Notifications & mobile | |||
| Email, in-app & push notifications | ✓ | ✓ | ✓ |
| Interpreter mobile app | — | ✓ | ✓ |
| Custom reply-to email | — | ✓ | ✓ |
| Branded email notifications | — | ✓ | ✓ |
| Permissions & admin | |||
| Roles & permissions | ✓ | ✓ | ✓ |
| Team-level permissions | — | — | ✓ |
| Support | |||
| Standard support | ✓ | ✓ | ✓ |
| Priority support | — | — | ✓ |
| Onboarding help | — | — | ✓ |
Need a plan for your organization?
We'll help you find the right setup for your facilities and compliance requirements.
Contact sales →