Did they get my request?
Request in the portal and watch its status.
No phone tag and no "just following up". Every request shows where it stands, from received to filled.
For hospitals, schools, courts and government
Language access is your responsibility. The tools were never built for it.
You send the request. Then it disappears into an inbox, and you find out what happened when the invoice arrives.
Every request, accounted for.
The five questions you can't answer today, answered on the request itself.
Who's coming on Thursday?
See the interpreter before the day.
The assigned interpreter is on the request as soon as they accept, so your staff know who to expect.
Are they qualified for this setting?
Set your requirements once. Only interpreters who meet them get assigned.
Certifications, trainings and documents you require, checked on every interpreter before they reach your door.
Did they show, and for how long?
Arrival and time on site, recorded on the appointment.
Interpreters check in and track time in their app. You see it in real time, not in a timesheet a week later.
Is this invoice right?
Every invoice line ties back to a request you can open.
Your agency's invoices in a billing portal, each line linked to the appointment it came from.
December 2026 Minimum necessary, by design
Each department sees its own requests. Nothing more.
Team-segmented permissions keep patient details to the people who need them, the way HIPAA's minimum necessary standard asks.
Pediatrics Your team
Spanish · Thu 2:00 PM · Room 4BHmong · Fri 9:30 AM · Clinic 2ASL · Fri 1:00 PM · Video Oncology
Somali · Thu 11:00 AM · InfusionSpanish · Thu 3:30 PM · Room 12Burmese · Fri 10:00 AM · Video Emergency
Arabic · Now · Bay 3Karen · Thu 4:15 PM · PhoneSpanish · Thu 6:00 PM · Bay 7 Language services Sees all
Every department's requestsStaff interpreters and agenciesReports across the organization December 2026 Staff interpreters and agencies
Your own interpreters first. Your agencies when you need them.
Schedule in-house interpreters from the same request, and send it to an agency only when nobody on staff can take it.
Start where you are.
Available now Your agency already uses Fluent
Portal · Free
Ask your agency for an invite. Request interpreters, watch every request's status, and see your invoices in one place.
December 2026 You run your own language access program
Organization plans
Staff interpreters, several agencies, departments with their own permissions. Join the waitlist and we'll let you know when it opens.
Every request, accounted for.
See how Fluent fits your language access program in a 30-minute call.