Calling down a list until someone says yes.
Offer it to every qualified interpreter at once.
The first to accept gets it, on their phone. Everyone else sees it's filled. Confirmation reminders go out on their own.
Phone tag to fill appointments, a spreadsheet for credentials, invoices typed up by hand. All of it lands on your team's desk.
Every text, call, spreadsheet and invoice on that desk becomes one workspace your whole team works from.
Calling down a list until someone says yes.
The first to accept gets it, on their phone. Everyone else sees it's filled. Confirmation reminders go out on their own.
Interpreter details scattered across texts, emails and old spreadsheets.
Languages, certifications, rates, availability and contact details on each profile, with the columns you choose in the directory.
A spreadsheet of credentials nobody trusts.
Certifications, documents and expiry dates in one place, so you know who's cleared before you assign them.
Rebuilding invoices from timesheets on Friday.
Rates, minimums and travel apply as the work is done. You review, send, and sync to QuickBooks.
Guessing which work actually makes money.
Revenue, pay and margin side by side, from the same appointments you bill. See who earns you the margin and where it slips.
Half of that desk came from interpreters and customers. Now each of them has their own way into Fluent.
Requests, interpreters, credentials and billing, together.
Offers, confirmations, time and vouchers. Questions go in the appointment's comments.
They book appointments and see what they owe without emailing your team.
Each card is a problem you know and the part of Fluent that fixes it. Pick one to see how it works.
Piecing today together from three tabs.
No single view of who's where this week.
Calling around to ask who's free next Tuesday.
A different onboarding binder for every hire.
Typing up invoices line by line.
Not knowing which customers actually pay off.
Hunting for a Hmong interpreter who is free at 2.
Pay rates in a spreadsheet nobody updates.
Finding the expired credential after the appointment.
Minimums and late cancels applied from memory.
Finding out at 8:55 that nobody's coming.
Overflow work tracked in a separate inbox.
Every hospital with its own credential rules.
Retyping invoices into your accounting software.
Appointment details lost across texts and email.
No idea where in-person demand is growing.
Every plan starts with 30 days free.
Most agencies are fully set up within a week. Book a demo and we'll walk you through the switch.