Tuesday · 7:42 AM

It's 7:42. Your team is already behind.

Follow one ordinary Tuesday at an interpreting agency. Then watch the same day run on Fluent.

Start the day
The day, as it is

Nothing on this list is hard. There's just no end to it.

7:42 AM

Fourteen texts about today.

Who's confirmed? Nobody knows until they all reply.

Luis M. · Can't make 9am today, sorry
Carmen P. · Which entrance is the hospital again?
Diego S. · Yes for 10:30. Is that still on?
9:10 AM

A rush request. Spanish, 3:45 PM, Milwaukee General.

Six calls later, someone says yes.

Recents Beatriz F.No answerLuis M.Can'tCarmen P.VoicemailDiego S.Booked at 3Sofia T.No answerBeatriz F.Yes!
11:30 AM

Is Marco's court certification still current?

The spreadsheet says October. An email says he renewed. Probably.

InterpreterCredentialExpires Lena K.CMIsee email Marco D.Court10/14 ?? Beatriz F.CCHI2027
credentials_MASTER_v4.xlsx · edited in March
2:40 PM

The hospital moved Beatriz to room 2B.

You call her: voicemail. You text her, then call the hospital back to say you're on it. She checks in at the wrong desk.

Milwaukee General2:38 PM Room change: Spanish, 3:45 PM Please send the interpreter to room 2B.
To Beatriz F. · 2:41 PM Beatriz call me, room changed!! Delivered
4:30 PM

Invoices, typed by hand.

Every appointment retyped from vouchers and timesheets, line by line. It takes the evening, and one slip turns 38 hours into 42.5.

INVOICE · Milwaukee GeneralLine 12 of 64 Oct 20Spanish · in person2.0 Oct 21Spanish · video1.5 Oct 22Vietnamese · in person3.0 Oct 22Spanish · in person2. Total hours42.5

6:30 PM. Still at your desk.

Now run the same Tuesday on Fluent.

Same agency. Same customers. Same interpreters.

The day, with Fluent

The same five moments. None of them land on your desk.

7:42 AM

Today's confirmations come in on their own.

Reminders go out automatically. Interpreters confirm their day in the app, and you see who's confirmed at a glance.

An interpreter confirming today's appointments in the app
16 of 18 confirmed
9:10 AM

The rush request goes to every qualified Spanish interpreter at once.

Beatriz accepts on her phone at 9:13. Everyone else sees it's filled.

Appointments list with the request and its status
The offer on Beatriz's phone
11:30 AM

Marco's certification is on his profile.

The document and its expiry date, in one place. Anything expiring shows up under Needs attention.

An interpreter's credentials and expiry dates
2:40 PM

The change reaches Beatriz on her phone.

The hospital comments on the appointment. Beatriz gets a notification, reads it in the app and replies in the same thread. Your team sees all of it.

An appointment's comments: the room change and the interpreter's reply
4:30 PM

The invoices are already drafted.

Every completed appointment is already a line, with your rates and minimums applied. Review, send, and sync to QuickBooks.

Invoice review with lines drafted from completed appointments
5:00 PM

Less admin. More time for you.

Same Tuesday, same customers, same interpreters. The busywork shrinks and the time comes back to you.

Tuesday before
ConfirmationsPhone tagCredentialsChangesTyping invoices
With Fluent
Time for you Home
Save time

Fill appointments in minutes

One offer to every qualified interpreter, not six calls.

Save hassle

One place for everything

Requests, interpreters, credentials and billing live together.

Save money

Invoices without the typing

Every completed appointment becomes an invoice line, with your rates applied.

Wednesday · 7:42 AM · 0 unread

Tomorrow's already filled.

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